Social Media Scoop: Sparkcentral’s new CRM release uses topic routing for better social engagement

Wednesday, March 25, 2015

Sparkcentral’s new CRM release uses topic routing for better social engagement

Sparkcentral aims to eliminate automated social media fails by bringing real time social into the contact centre for better customer service and engagement.

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Social Media Scoop

Wednesday, March 25, 2015

Sparkcentral’s new CRM release uses topic routing for better social engagement

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